Frequently Asked Questions
Find answers to the most common questions about orders, shipping, returns, and our premium products.
How long does shipping take?
Orders are processed within 0–2 business days. Delivery typically takes 3–7 business days within the United States.
Do you offer free shipping?
Yes. We offer Free Standard Shipping on all eligible orders within the United States.
Can I return my order?
Yes. We accept returns within 30 days of delivery, provided the item is unused and returned in its original packaging. Please see our Refund & Return Policy for full details.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also use our Order Tracking page to check your shipment status.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay.
Can I cancel my order?
Orders may be canceled within 30 minutes of purchase if they have not yet been processed or shipped.
Do you ship internationally?
At this time, we only ship within the United States.
How can I contact customer support?
You can contact us by email at support@babyobsession.shop or call us at +1 (434) 430-5391. We respond within one business day.