Shipping Policy

At Baby Obsession (“we,” “our,” or “us”), we are committed to delivering your orders safely, quickly, and reliably. Every order is carefully prepared, processed, and shipped through trusted shipping carriers to ensure a reliable delivery experience.

This Shipping Policy explains our order processing times, shipping methods, estimated delivery times, shipping costs, order tracking, and other important shipping information for purchases made through https://www.babyobsession.shop.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing Time

Orders are processed after payment has been successfully authorized and received.

  • Processing Time: 0–2 Business Days

  • Order Cut-Off Time: 5:00 PM (Eastern Time)

  • Orders placed after the daily cut-off time will be processed on the next business day.

  • Orders are processed Monday through Friday only.

  • Orders are not processed or shipped on weekends or U.S. federal holidays.

2. Shipping Time

After your order has been processed, the estimated delivery schedule is as follows:

  • Transit Time: 3–5 Business Days

  • Estimated Delivery Time: 3–7 Business Days (including processing time)

Delivery times are estimates only and may vary due to weather conditions, carrier delays, high shipping volumes, holidays, or other circumstances beyond our reasonable control.

3. Shipping Destination

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

4. Shipping Costs

We offer Free Standard Shipping on all eligible orders delivered within the United States.

No additional shipping charges will be applied during checkout unless otherwise stated.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 24 hours to become active after your order has been shipped.

You can use the tracking number to monitor your shipment directly through the shipping carrier’s website.

If you do not receive your tracking information within 2 business days after your order has been shipped, please contact our customer support team.

6. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Carrier service interruptions

  • High shipping volumes

  • Natural disasters

  • Public holidays

  • Other unforeseen logistical issues

Baby Obsession is not responsible for delays caused by shipping carriers, weather events, government actions, or other circumstances beyond our reasonable control.

We appreciate your patience and will gladly assist you in tracking your shipment whenever possible.

7. Damaged, Lost, or Missing Packages

If your package arrives damaged, is lost in transit, or is marked as delivered but you have not received it, please contact us within 7 days of the delivery date.

To help us investigate your claim, please provide:

  • Your order number

  • Clear photos of the damaged product (if applicable)

  • Photos of the shipping package (if applicable)

  • A brief description of the issue

Claims submitted without sufficient information or more than 7 days after delivery may not qualify for a replacement, refund, or store credit.

8. Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Baby Obsession is not responsible for delays, delivery failures, or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an error after placing your order, please contact us immediately. We can update your shipping address only if your order has not yet been processed or shipped.

9. Returned Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or an unclaimed shipment, we will contact you to arrange reshipment.

If you request reshipment, additional shipping charges may apply before the order is shipped again.

10. Contact Us

We’re happy to assist you with any shipping-related questions or concerns.

If you have any questions regarding shipping or delivery, please contact us:

Baby Obsession

Website: https://www.babyobsession.shop

Email: support@babyobsession.shop

Phone: +1 (434) 430-5391

Business Address: 80 Ellington St, Emporia, VA 23847, United States

Business Hours

  • Monday – Friday: 9:00 AM – 5:00 PM

  • Saturday – Sunday: Closed

Customer Support Response Time

We aim to respond to all customer inquiries within one business day. For the fastest response, please contact us via email during our regular business hours.